Loan Officer & Relationship Manager- AEC Rwanda Trustee Ltd


POSITION: Loan Officer & Relationship Manager
TERM: Full time (40 hrs/wk, est)
LOCATION: BHC Building, Kacyiru, Kigali, Rwanda OR
KiliHub, Moshi, Tanzania

REPORTS TO: Portfolio Fund Manager (Rwanda)

AEC Rwanda Trustee Ltd provides low-cost capital leases to entrepreneurs and SMEs in Rwanda and Tanzania. With backing from US-based investors, we provide up to $50,000 in financing with flexible loan terms to qualified borrowers.
The Loan fund is exclusively open to ANZA or INKOMOKO clients. Inkomoko Entrepreneur Development in Kigali, and ANZA Accelerator in Moshi, provides clients with a range of business support services which decreases our investment risk.
This partnership model allows AEC Rwanda Trustee to make decisions based on a range of indicators, including financial information, potential for social impact, and character of the entrepreneur.
Currently, we are hiring two positions: one staff in Moshi, Tanzania, and one staff in Kigali, Rwanda.

AEC Trustee’s Loan Officer is responsible for the items below:

•Respond to inquiries from prospective borrowers help them apply for our loan products
•Introduce the loan products to entrepreneurs, explaining the requirements for repayment and the seriousness of taking on debt financing
•Conduct due diligence on prospective borrowers, including site visits, document preparation, coordination with the Business Development Associate, etc.
•Communicate all materials to the Portfolio Manager, and assist in preparing credit reports for Investment Committee meetings
•Take photos of entrepreneurs, have them sign photo waivers, and post their stories on the Kiva platform

•Offer excellent customer service through daily conversations, correspondence, and site visits as needed to maintain strong positive relationships with borrowers
•Work with Inkomoko to ensure borrower success, and Visit clients for monitoring
•Track information about borrowers and communicate effectively with key stakeholders about client status
•Actively participate as a key staff in the weekly Portfolio Review Meeting
•Maintain a tracking system of borrower payments and contact information
•Work with the Finance Director/Accountant to produce invoices for payments
•Interact with government leaders, court systems and others for follow up on lack of payments.
•Ensure that we are adhering to the requirements of our Kiva partnership, including reporting and journaling
•Other duties as assigned

Relationship Manager will be a trusted partner of AEC Trustee clients, and basic qualifications include:
•Must speak fluent English, French, and Kinyarwanda for the Rwanda position; must speak English and Swahili for the Tanzania position
•Experience in loan management, microfinance, capital leases, and access to finance for SMEs is STRONGLY preferred
•Experience providing business advice to entrepreneurs
•Experience in managing difficult clients and reaching positive outcomes
•Very strong attention to details, and good follow through
•Comfort with the civil court system, and previous experience in litigation preferred
•Unrelenting perseverance, personal integrity, and critical thinking skills
•3+ years of work experience in relevant or applicable field
•Must have own computer and cell phone
•Must be able to legally work in Rwanda or Tanzania

Application Instructions

Email your CV and cover letter thru APPLY NOW  by 31 October 2016, explaining how your skills and experience will be valuable to this role.
Include your name and “Loan Officer – Rwanda” OR “Loan Officer – Tanzania” in the email subject line.
Start date for the position is 1 December 2016