TELEPHONE OPERATOR II - AUWSA


The Arusha Urban Water Supply and Sanitation Authority (AUWSA) is a legally established entity responsible for the overall operations and management of water supply and sanitation services in Arusha City. It is among of the best Authorities in Tanzania.
The core function of the Authority is to deliver excellent water supply and sanitation services for all categories of customers and stakeholders in Arusha City.
In order to attain its vision and mission, AUWSA is seeking to recruit dynamic, experienced, competent and qualified Tanzanians to fill the following vacant posts within the Authority's establishment.

TELEPHONE OPERATOR II (1 Post):

Minimum Required Qualifications and Experience:
The successful applicant must be / have:

  • Holder of Secondary School certificate / Advanced Secondary School certificate from National Examination Council of Tanzania (NECTA) 
  • Holder of a Certificate in Telephone Operator/Receptionist or Customer relations management who have ability to operate modern switch Boards. 
  • The candidate must have ability to speak and possess good writing skills in English and Kiswahili and be proficient in Computer applications. 
  • He or She must have a working experience in a relevant field 
  • Employment Terms: Unspecified Period Contract 

Main Duties & Responsibilities: 

  • To screen visitors and direct them to the correct staff member or department. 
  • To maintain the general filing system and file all correspondence 
  • To receive, direct and relay telephone messages and fax messages 
  • To keep the reception area tidy 
  • To answer phones and operate a switchboard. 
  • To answer, screen and forward any incoming phone calls. 
  • To receive and sort daily mail/deliveries/couriers 
  • To perform any other related duties as may be assigned by the respective Supervisor. 

GENERAL CONDITIONS: 
Interested and qualified candidates are invited to apply by sending their application letters attached with certified copies of relevant certificates, testimonials and detailed Curriculum Vitae (CV).
The CV must incorporate all contacts telephone numbers, mobile, box numbers, e-mail and physical addresses.
Form IV and VI result slips are strictly not accepted.
NECTA, NACTE or TCU. 
Only short-listed candidates (who meet requirements) will be contacted for interview.
Applicants who will submit fraudulent documents will be subjected to criminal proceedings.
Applicant who have earlier applied for the post which are currently re- advertised should not submit their application.
In addition to the qualifications mentioned, the incumbent is expected to possess the following traits:
Excellent communication skill.
High integrity and ability to adapt to changes quickly.
Capacity to work hard, under pressure and meet strict deadlines.
Ability to work under teamwork spirit, establish and maintain effective working relations with different people and stakeholders.
Ability to work under minimum supervision.
Applications should be addressed to the undersigned so as to reach him/her not later than 21 st November, 2016 16:30 HRS
MANAGING DIRECTOR, 
ARUSHA URBAN WATER SUPPLY & SANITATION AUTHORITY 
P.O.BOX 13600, 
ARUSHA 
Tel: + 2547186, 254 8981, 
Fax: 254 7163, 
E-Mail: md@auwsa.go.tz 
Website: www.auwsa.go.tz 









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