Job Vacancy:Customer Service Representative – Kenya

At Cloverleaf Care, we are a US-based healthcare services company expanding our operations and seeking an experienced Customer Service Representative to join our team in Kenya. This is a remote, full-time position open to candidates across Kenya.

Location: Kenya (Remote)
Contract Type: Full-time
Category: Customer Service

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About the Role

Cloverleaf Care has an immediate opening for a Customer Service Representative with 3+ years of experience to join our Operations team. You’ll be working remotely from Kenya during the US day shift (6:30PM – 3:30AM EAT, Monday to Friday).

We are a direct employer — not a recruitment agency.

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Summary / Job Description

Are you an outgoing customer service professional with 3+ years of experience looking to build a long-term career in services management and coordination?

We are a fast-growing healthcare services company in the United States, and we’re looking for a motivated professional to handle scheduling, customer support, and HR coordination functions.

If you have excellent spoken and written English skills, a college degree, and are a self-starter with strong organizational and communication abilities — this opportunity is for you.

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Key Responsibilities

• Schedule and coordinate day-to-day activities of healthcare workers.
• Screen and hire caregivers.
• Communicate regularly with field staff and promote the company’s brand.
• Staff client shifts by matching the best caregiver with each client.
• Build rapport and strong relationships with US-based

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