Customer Development Manager

Company: Colgate-Palmolive

Location: Nairobi, Kenya

Job Type: Full Time

Experience: 3 – 5 years

Job Responsibilities

Sales Planning

• Implement sales strategies aligned with the organizational vision.
• Translate strategies into operational goals and KPIs.
• Conduct trend analysis and negotiate customer business plans.
• Ensure excellent execution of 5P tactics and demand marketing.
• Manage product, pricing, placement, and promotions.

Sales Management

• Build relationships with key account managers and customers.
• Develop effective promotional and in-store programs.
• Monitor sales performance and drive improvements.
• Identify supply chain efficiencies and manage negotiations.

Team Leadership

• Lead performance management, training, and coaching.
• Ensure team alignment with business goals.
• Communicate performance insights to senior management.

Required Qualifications

• Bachelor’s degree (Business preferred); MBA is an advantage.
• 3–5 years FMCG sales/market growth experience.
• Knowledge of direct and indirect trade channels.
• Understanding of trade margins.
• Experience in matrix environments.

Method of Application

Apply Now

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