HBB Regional Sales Lead

Drive Home Broadband Sales Excellence

Company

Airtel Africa

Location :Tanzania

Full Time

Experience

5+ Years

⭐ Why Airtel Africa?

At Airtel Africa, we act with passion, energy, and a can-do attitude. Innovation with an entrepreneurial spirit drive us. If you like “ordinary”, then we are not for you.

We champion diversity. We anticipate, adapt, and deliver solutions that enrich the lives of communities we serve. We roll up our sleeves to win with our customers.

By choosing Airtel, you choose to be part of a winning team. All this in addition to a brilliant opportunity to build a career in your field of expertise, across our different operating companies in Africa.

🌈 Airtel Africa is proud to be an equal opportunity employer and remain fully committed to diversity and inclusion in the workplace.

📋 Job Overview

We are seeking a dynamic and results-oriented HBB Regional Sales Lead to drive sales and distribution of Home Broadband (HBB) products across assigned regions. This leadership role requires a strategic thinker with strong entrepreneurial spirit and a proven track record in sales management within the telecommunications sector.

🎯 Key Responsibilities

📊 Channel Management

• Manage direct sales channels for the sale of 5G & Fixed Wireless Access (FWA) devices
• Ensure recharge availability for 5G & FWA devices within assigned demarcation(s)
• Identify and formulate sales strategies to drive gross addition device sales for the region

🚀 Sales and Distribution

• Drive HBB distribution and ensure sales targets are met
• Ensure installation SLAs are met within assigned geographical demarcation
• Collaborate with sales supervisors and cross-functional leaders to develop sales targets and strategies
• Ensure regional outlets are productive and optimized

🤝 Customer Complaint Resolution

• Resolve customer complaints in collaboration with relevant stakeholders
• Address staffing or manpower problems and other issues that may interfere with efficient sales operations

🔍 Customer Prospects

• Conduct customer prospects directly or indirectly through team members
• Consult with potential customers to understand their needs
• Identify and suggest equipment, products, or services that will meet customer needs
• Share insights with relevant business leaders

⚖️ Trade Execution and Compliance

• Ensure adherence to compliance requirements of sales processes and policies
• Supervise recovery of devices from noncompliant customers
• Monitor health of device acquisitions and compliance on activations
• Implement and execute sales plans as per “plan first time right” principle
• Implement agreed sales plans through timely monitoring and corrective actions

👥 Team Engagement and Development

• Provide or facilitate ongoing training, motivation, and development of sales supervisors and Direct Sales Executives
• Continuously motivate frontline employees through leadership by example
• Implement action plans addressing hygiene issues from employee feedback meetings or surveys
• Perform any other duties as assigned from time to time

🎓 Qualifications

Educational Qualifications & Technical Skills

✓Bachelor of Business Administration or any equivalent qualification

Relevant Experience

✓Minimum 5 years’ experience in sales

✓2 years of in-depth Sales and Marketing experience in telecom/Devices selling/Corporate Sales/Satellite TV industries or related fields

✓At least 2 years at middle management level handling independent businesses

Competencies

Category Understanding

Knowledge of competition landscape, market size, regulations, technologies

Technology Understanding

Understanding of HBB solutions; ability to guide cross-functional teams

Entrepreneurial Spirit

Strong drive and resilience against stretch targets

Leadership

Ability to motivate teams and execute strategic plans

Other Requirements (Behavioral)

Performance-drivenOrganizational skillsSelf-motivatedAttention to detailNegotiation skillsTime managementCustomer-centricFlexible travelConsumer knowledge

↗️ How to Apply

Interested and qualified candidates should apply through the Airtel careers portal.

Apply Now →

Airtel Africa is an equal opportunity employer. Only shortlisted candidates will be contacted.