Nafasi ya Kazi: Long Tail Accounts Field Agent – On-Demand Courier Service

Location: Nairobi, Kenya
Job Type: Full Time, Onsite
Job Field: Sales / Marketing / Retail / Business Development

About the Company:
Our client is an on-demand courier service that delivers products ordered through their mobile app. They are seeking a proactive and results-driven Long Tail Accounts Field Agent to support and grow relationships with restaurant partners.

Role Overview:
The main responsibility is visiting restaurant partners to help improve performance, boost engagement, and strengthen their relationship with the company. The focus will be on operational excellence while reactivating and supporting disengaged partners to grow their sales and activity on the platform.

Key Responsibilities:

• Conduct regular field visits to restaurant partners to educate and support operational best practices.
• Visit disengaged or underperforming partners to identify challenges, improve sales, and drive re-engagement.
• Monitor and address key performance issues such as low uptime, order cancellations, or poor menu quality.
• Represent the company professionally, acting as the key point of contact for partners.
• Gather feedback from partners and share insights with internal teams to improve tools, processes, and communication.
• Track and report on visit outcomes, partner performance, and engagement trends.
• Support ongoing initiatives and campaigns aimed at improving long-tail partner health and satisfaction.

Requirements:

• Strong communication and interpersonal skills.
• Comfortable spending most of the time in the field meeting restaurant partners.
• Organized, proactive, and results-driven.
• Basic data and reporting skills (Google Sheets, Excel).
• Experience in field sales, account management, or restaurant operations is an advantage.

How to Apply:
Send your application and detailed CV with a day-time telephone number to jobs1@hcsaffiliatesgroup.com.

Important:

• Use the subject line: Long Tail Accounts Field Agent – [Your Location]
• Include your current and expected salary.